Please note: TRAVEL AGENTS – our rates are NON-COMMISSIONABLE…
COVID 19 – Cancellation policy –
please read before you make a booking with us or any 3rd party supplier…
We understand we are faced with uncertain times since April 2020 and everyone should be fully aware of cancelling a booking causes extreme distress to all parties, and to date extreme losses to us as a family business. To that end, we make our policies for cancellations and refunds very clear per terms and conditions set at the date of booking. From 30 June 2021, our strict cancellation policy will apply regarding Coronavirus lockdowns – please see updated policy below. We recommend not booking unless you are absolutely certain of your dates as there is A STRICT no refunds policy if your travel plans need to change. Self insurance is highly recommended – that is where you assume the full risk of not being able to come and cover those costs.
SELF INSURANCE IS HIGHLY RECOMMENDED
CANCELLATION POLICY – IN RELATION TO YOUR AREA BEING DESIGNATED A “HOTSPOT” AFTER YOU HAVE MADE YOUR BOOKING:
Please check the situation where you live and in the Northern Territory prior to booking. If unsure, we advise you to not book until closer to your date of arrival (as this is the safest thing to do) when it is safe to travel to Darwin and return. However, if either your place of residence or Darwin is officially stated to be a COVID hotspot with government restrictions in place after you book . (This means on official Government websites related to COVID only).
- If your booking is due to arrive in more than 14 days, you may cancel your booking, however there is a 25% cancellation fee.
- If your booking is due to arrive in less than 14 days and greater than 72 hours, you may cancel your booking, however there is a 50% cancellation fee.
- If your booking is due to arrive in less than 72 hours, No Shows, those already checked into accommodation who wish to cancel – a STRICT no refund policy applies.
- If you have paid more than the cancellation fees, we will refund the balance less any credit card fees. Please allow up to 2 weeks for this refund to be processed.
- No further credit travel vouchers will be issued for any booking made after 30 June 2021.
SELF INSURANCE IS HIGHLY RECOMMENDED
CANCELLATION POLICY – WHEN YOU MAKE A BOOKING and you are CURRENTLY IN AN AREA THAT IS DESIGNATED A “HOTSPOT”:
Please check the situation where you live and in the Northern Territory prior to booking. If unsure, we advise you to not book until closer to your date of arrival (as this is the safest thing to do) to avoid cancellations and disappointment to no refund. However, if either your place of residence or Darwin is officially stated to be a COVID hotspot with government restrictions at the time you make a booking. (This means on official Government websites related to COVID only).
- If your booking is due to arrive in more than 14 days, you may cancel your booking, however there is a 50% cancellation fee.
- If your booking is due to arrive in less than 14 days, you may cancel your booking, however there is no refund
- If you have paid more than the cancellation fees, we will refund the balance less any credit card fees. Please allow up to 2 weeks for this refund to be processed.
Welcome to Darwin the Top End of Australia!
The team at Top End Short Stays offers some of the best self contained luxury properties Darwin city with options for you to stay from 4 nights and up to 90 nights. At this stage we are not offering stays of 3 nights or less however only LAST MINUTE (in next 7 days) – check our online booking calendar to see if we have allocated any.
With a bespoke collection of 10 holiday apartments, from individual private rentals or from one of our multi Award winning Self Contained Apartments – “Darwin Waterfront Luxury Suites". The key to our success is service, delivery and quality at the luxury scale of Darwin accommodation.
Since COVID – our model has changed, we unfortunately dont do 3 night stays anymore (unless last minute – check our website for any last minute deals), we dont have a showroom at the Waterfront to collect the keys from (as we work from our virtual office nearby) to streamline the business, but we do have an easy system to collect your keys from our lockboxes on site and we are not far away.
All properties provided by Top End Short Stays Darwin are carefully monitored to ensure standards are maintained to enable you to have a carefree stay. Our property management team will do everything they can to make your holiday most enjoyable. Should you need any of the following we will be only too happy to arrange them for you: baby needs, beach accessories, tour information.
Darwin is a top Australian holiday destination with one of the most famous street markets in the world, Mindil Beach Markets. Take the time to eat out in one of the fabulous restaurants down at the Waterfront Precinct, or enjoy a stroll along the esplanade. Darwin City also has a wide range of places to eat. Whatever you choose to do on your holiday, one of the best places to do it is right here. See you soon…
Please note there is one allocated underground carspace – FREE – for each apartment booking. The height restrictions are 2.1m – if you have a camper van or similiar there is very limited off-street parking – you will have to park 5 minutes walk away to find something that may suit!
Why book elsewhere – book the lowest prices online, right here!!
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Visit Darwin Waterfront – the gateway to leisure-land…
Alight the elevator at the Darwin Waterfront and enter a world of lush lawns, swimming lagoons and waterside restaurants. Darwin Waterfront is home to the Wave Pool and also safe swimming Recreation Lagoon.
Darwin Waterfront’s cafes and restaurants offer plenty of opportunities to refuel after a morning swim, linger over a luxurious lunch, or stop for a sundowner. Choose from high-end Mediterranean and Mexican restaurants, to more casual cafes and bars – you’ll never be too far from an ice cream or a barra burger
Check it out here: www.waterfront.nt.gov.au or northernterritory.com/darwin-and-surrounds/see-and-do/darwin-waterfront
FREE COURTESY CAR – Yes you heard right…
We have a large fleet of our own branded Toyota Corollas available for your stay with us!
** Book “Darwin Waterfront Luxury Suites" and selected apartments get a FREE Courtesy CAR with your booking!**
Top End Short Stays Darwin has this fantastic offer available on some of our properties. If you wish to take advantage of this offer you need to book direct with us and select a room type which has “& FREE CAR" in the name of the room type (ie. 2 Bedroom Apartment & FREE CAR).
Terms & Conditions of vehicle use:
- All vehicles are Automatic Toyota Corolla 5 seater recent model or similar.
- You may ONLY drive it on sealed roads
- Includes 100 klm/day mileage
- You can drive to places like Jumping Crocodile Cruise & Litchfield National Park.
- Unfortunately Katherine Gorge and Kakadu National Park are too far for these vehicles. Sorry!
- Drivers must be over 25 years of age
- Insurance Excess and Bond on the car is $750.
- The vehicle is available at your apartment ready for your check in!
- You just need to return the vehicle cleaned and full of fuel at the end of your stay and
- Every driver must complete our vehicle use contract prior to arrival!
- Child seats are available at a cost of $40 per stay!
